4-17% price reduction
Through extreme competition and easy supplier participation in sourcing events.
Case Study · Manufacturing
Increasing the Adoption of Digital Platform in Procurement
A leading laminates & surface solutions company had already invested in digitizing procurement - but adoption had stalled. Here's how a renewed focus on ease-of-use changed that.
By Anupam Aggrwal · 11 August 2025
60% faster PR-to-PO
Automated workflows cut turnaround time from purchase requisition to purchase order.
300+ events / month
Sourcing events conducted on the platform every month at peak adoption.
Problem Statement
One of the largest laminates & surface solution companies, which was well initiated into the digitization of their procurement process, was struggling with the adoption of their existing platform on which they had already made a substantial investment.
Desire
The leadership was fully convinced of the benefit of digitizing the procurement process and wanted to give the initiative a second chance with focus on "Adoption."
Solution
Our platform "procurEngine" is designed for high adoption owing to its "Easy to Use" attribute. In addition, we also have the largest number of use cases that can be handled through our "Sourcing Modules" covering Raw Materials, MROs, CAPEX, Logistics, Scrap sales etc.
We worked closely with the user team, to begin with the users, who were excited to adopt post our demo during which they found our platform extremely easy to use and produced very effective outcomes in respect of easy participation by the suppliers, extreme competition and hence substantial reduction (4-17%) in the prices and easy automated workflows to complete the ordering process. They also experienced substantial reduction @ 60% in the TAT (Purchase Requisition to PO).
Outcome
In quick time we witnessed over 300 events being conducted on our platform every month and wider adoption by the other category buyers encouraged by the experience of the early adopters.
Future Plan
Customer is in the second year of subscription and has already planned to add other modules of the full stack including integrating it with their ERP to complete their road map of automation of the procurement function.
FAQ
Questions about this case study.
Why did this laminates company struggle with procurement platform adoption?
Despite investing in digitization, the platform hadn't gained traction with users, so leadership sought a renewed push focused specifically on adoption.
What results did the company see after re-focusing on adoption?
Price reductions of roughly 4-17%, a 60% cut in requisition-to-PO turnaround time, and over 300 sourcing events per month.
What is the customer's future plan?
To add more platform modules and integrate with their ERP system as part of a full procurement automation roadmap.